SHIPPING and REFUND POLICY
Customer service and satisfaction is our goal. If you have any questions or concerns, please contact us at NunnBetterHealth@gmail.com.
All orders ship within 3 business days.
We offers free delivery via USPS for all orders.
Expedited shipping is available. Please call 863-633-0370 for options.
For all orders over $1,000 “signature on delivery,” is required, and the shipping and billing addresses must match. This policy helps to protect your purchase from fraud.
If an order was shipped to the wrong address and is being returned to sender, please contact us. We will double check that the address it was shipped to matches the address provided to us. If the address error was our responsibility, we will ship a replacement at no cost to you. Otherwise, we are happy to resend the package once it is returned to us at your cost and discretion.
Per our return policy, we will accept return of unopened products purchased directly from Nunn Better Health within 30 days of purchase. Contact Customer Service at NunnBetterHealth@gmail.com for a return authorization, then send your order back along with a receipt as per their instruction. All refunds are subject to review and are provided at the discretion of Nunn Better Health. This is limited to one refund per customer. When returning an item, shipping costs will be the customers responsibility.
After 30 days post-delivery, we can no longer offer a refund or exchange.
For your own protection, please consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee we will receive any returned items, nor that they will arrive in good condition.
Please send all returns to the following address:
Nunn Better Health & Wellness
Attn: Shipping / Returns
180 East Interlake Blvd
Lake Placid, Florida 33852
Please package the items you are returning carefully and include the receipt. Once your return is received and inspected, we will send a return notification email. We will also notify you whether your refund has been approved. If approved, the refund will be processed, and a credit will be automatically applied to the credit card or original method of payment within 30 days.
We cannot accept returns on items that are not purchased directly from Nunn Better Health & Wellness. For products purchased from a third party (e.g., brick and mortar store or online distributor), please return products with proof of purchase directly to the third party, which will be subject to their return policy.
We will not refund or replace items for products purchased from unauthorized sellers.
Note: Everyone’s experience with CBD can be different. Some people find a small amount of CBD to be what they need, while others take much more. CBD is a very individualized product and may not be effective for some people.